Returns

Return Eligibility

– You may return items within 30 days from the date of purchase.

– The product must be in its original condition, unopened, and unused.

– Fragrance testers and sample vials are non–returnable.

Returning Damaged or Incorrect Items

– If you receive damaged, defective, or incorrect items, please contact us within 7 days of delivery.

Refunds Eligibility

– Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

Processing Time

– Your refund will be processed within 7 business days after we have received your return. Refunds will be issued in the original form of payment.

Exclusions

– Shipping and handling charges are non-refundable.
– Any taxes paid will not be refunded.
– Return shipping costs are the responsibility of the customer, except in cases where the return is due to our error.

Changes to This Policy

FragranceShop reserves the right to update or modify this Return Policy at any time. Any changes will be effective immediately upon posting to the website.

Note: This Return Policy is subject to change without prior notice. For the most current version, please refer to the FragranceShop website.